Privacy Policy

Effective Date: February 18, 2025

1. Introduction

Welcome to Urban Splash! We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect the information you provide through our website.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you fill out our online form, we collect the following personal information:

• Name
• Phone Number
• Email Address
• Home Address

This information is collected solely to provide our services, respond to inquiries, and improve customer experience.

3. How We Use Your Information

We use the collected information to:

• Respond to inquiries and service requests.
• Schedule and manage pool cleaning services.
• Send appointment confirmations or updates.
• Improve our website and customer experience.
• Comply with legal and regulatory obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather analytics. You can modify your browser settings to refuse cookies, but this may affect certain website functionalities.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before sharing any personal information.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your data, subject to legal obligations.

To exercise these rights, please contact us using the information below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Urban Splash
urbansplashdfw@gmail.com

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